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All items on the website are pre-ordered and require a 14-30 working day waiting period.

Indian goods inventory is variable, it is recommended that before placing an order can be private message to ask for inventory, so as not to jeopardize your rights and interests. (LINE ID:@771KWYFU)

All items on the website are pre-ordered and require a 14-30 working day waiting period.

Indian goods inventory is variable, it is recommended that before placing an order can be private message to ask for inventory, so as not to jeopardize your rights and interests. (LINE ID:@771KWYFU)

All items on the website are pre-ordered and require a 14-30 working day waiting period.

Delivery Policy

Delivery Methods:

n  Local Orders

Area

Delivery Method

Cost

Delivery Time

Taiwan

(Main Island)

HCT Logistics

T-cat Logistics

NT$150

10-15 Business days

Taiwan

(Main Island)

7-11/FamilyMart

NT$65

10-15 Business days

Taiwan

(Outlying Islands)

Chunghwa Post

NT$100-150

10-15 Business days

 

n  International Orders

Country/Region

Delivery Method

Cost

Delivery Time

Hong Kong & Macau

S.F. Express

NT$230(USD$7)

15-20 Business days

Mainland China

S.F. Express

NT$320(USD$10)

15-20 Business days

Asia & Oceania

Chunghwa Post International

NT$450(USD$15)

15-20 Business days

Europe & Africa

Chunghwa Post International

NT$480(USD$16)

15-20 Business days

United States & Canada

Chunghwa Post International

15-20 Business days

Central America & South America

Chunghwa Post International

20-30 Business days

 

Shipping Instructions:

n  Shipment delivery time: Delivery will not be made on Saturday, Sunday and national holidays; Delivery may be delayed due to the force of natural disasters and other unavoidable reasons.

n  Our goods are imported from India pure handmade. The number of styles are not certain (not in stock), you need to pre-order.

1.        Pre-order merchandise : Usually 15-20 business days after order is confirmed and received.

2.        Please note that the delivery time is based on the time the product is shipped and does not include order processing time.


n  Order Tracking

After your order is shipped, you will receive an email with your shipment confirmation and package tracking number. Please use tracking number to check the progress on shipping company's website.

SF Express: Track & Trace

7-11: e-tracking

Chunghwa Post: Tracking Service

FamilyMart: famiPort

HCT Logistics: Order Tracking

T-Cat Logistics: Order Tacking

 

n  Convenience store pick up process

1. When the shipment arrives at the designated convenience store, you will be notified by SMS.

2. The recipient can pick up the shipment at the designated convenience store. (Please show your ID card when pick up the shipment. And please pick up your shipment within 7 days after your order arrives at the designated convenience store).

3. Note: If you do not receive the SMS by any factors, such as setting a rejection or not turning on the phone for a long period of time, you can also check the progress by using the convenient store  transaction system "e-tracking" with the original order number. Please do not fail to pick up your order for no reason; Otherwise additional shipping cost will be absorbed by the customer.

 

n  Liability and Duty

Please note that all international parcels may be subject to customs duties and taxes, and the restrictions on duty-free parcels are determined by your local customs authorities. Please contact your local customs website for more information.

 

n  Ownership and Risk of Loss

Upon pick up by the carrier, ownership to the ordered merchandise and the risk of loss will pass to the recipient.