Delivery Methods:
n Local Orders
Area | Delivery Method | Cost | Delivery Time |
Taiwan (Main Island) | HCT Logistics T-cat Logistics | NT$150 | 10-15 Business days |
Taiwan (Main Island) | 7-11/FamilyMart | NT$65 | 10-15 Business days |
Taiwan (Outlying Islands) | Chunghwa Post | NT$100-150 | 10-15 Business days |
n International Orders
Country/Region | Delivery Method | Cost | Delivery Time |
Hong Kong & Macau | S.F. Express | NT$230(USD$7) | 15-20 Business days |
Mainland China | S.F. Express | NT$320(USD$10) | 15-20 Business days |
Asia & Oceania | Chunghwa Post International | NT$450(USD$15) | 15-20 Business days |
Europe & Africa | Chunghwa Post International | NT$480(USD$16) | 15-20 Business days |
United States & Canada | Chunghwa Post International | 15-20 Business days | |
Central America & South America | Chunghwa Post International | 20-30 Business days |
Shipping Instructions:
n Shipment delivery time: Delivery will not be made on Saturday, Sunday and national holidays; Delivery may be delayed due to the force of natural disasters and other unavoidable reasons.
n Our goods are imported from India pure handmade. The number of styles are not certain (not in stock), you need to pre-order.
1. Pre-order merchandise : Usually 15-20 business days after order is confirmed and received.
2. Please note that the delivery time is based on the time the product is shipped and does not include order processing time.
n Order Tracking
After your order is shipped, you will receive an email with your shipment confirmation and package tracking number. Please use tracking number to check the progress on shipping company's website.
n Convenience store pick up process
1. When the shipment arrives at the designated convenience store, you will be notified by SMS.
2. The recipient can pick up the shipment at the designated convenience store. (Please show your ID card when pick up the shipment. And please pick up your shipment within 7 days after your order arrives at the designated convenience store).
3. Note: If you do not receive the SMS by any factors, such as setting a rejection or not turning on the phone for a long period of time, you can also check the progress by using the convenient store transaction system "e-tracking" with the original order number. Please do not fail to pick up your order for no reason; Otherwise additional shipping cost will be absorbed by the customer.
n Liability and Duty
Please note that all international parcels may be subject to customs duties and taxes, and the restrictions on duty-free parcels are determined by your local customs authorities. Please contact your local customs website for more information.
n Ownership and Risk of Loss
Upon pick up by the carrier, ownership to the ordered merchandise and the risk of loss will pass to the recipient.